font-style: normal; Contact Customer Relations to do this conversion. #call_to_action_qdnph80bc1i, #call_to_action_oxew9f4k2gj{color:#ffffff;} .header-flyout-links .header-flyout-links--item .swa-icon_search { padding-left: 1px; } What if I cancel my ticket that includes both a Wanna Get Away and a Wanna Get Away Plus fare? See more benefits of being a Rapid Rewards Member. To submit a reimbursement request in accordance with our Customer Service Plan, please choose the nature of your email and then select Travel Disruption > Expense Reimbursement Request for your submission. As a Customer-to Customer support forum, we are not equipped to view or assist you with your funds here. Read more about Transferable Flight Credit. The crew member got on the plane and everyone clapped. } So we had to cancel. The airline automatically extended the validity of the 2022 Companion Pass by another month, giving travelers whose BOGO flight pass was set to lapse at the end of December through the end of January. You cannot transfer a partial amount. Your IP: ), Create custom alerts for specific article and case topics and, I took a free trial but didn't get a verification email. Later you cancel that ticket. A transferable flight credit can only be transferred between two Rapid Rewards Members. My kids missed Christmas. Still, for many passengers stranded at airports, many have had to extend hotel stays, buy flights on other airlines, or rent a car to get back home all added expenses. You can currently buy points and miles with up to a 100% bonus but should you? Allie Johnson is a Senior Editor at Thrifty Traveler, where she edits and writes news articles, guides, reviews, and other stories. #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { Our trip did not turn out well sadly. Go to Southwest.com and sign up to be a Member of our Rapid Rewards program. By clicking Sign Up, I confirmthat I have read and agreeto the Privacy Policy and Terms of Service. DoNotPay Can Secure Your Southwest Ticket Refund .swa-footer--copyright-text a:hover{ html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: ; } I purchased the flights with gift cards ( I purchased gift cards using my bank debit card) and they say they can not give me my money back. 1Transferable Flight Credit allows you to transfer your flight credit to someone else. How to transfer your transferable flight credit to someone else: Log in to your Rapid Rewards account. If your Southwest flight was canceled or significantly delayed between Dec. 24, 2022 and Jan. 2, 2023, head to Southwest's dedicated Travel Disruption page and fill out the reservation information from your canceled flight. For domestic flights, that can be up to $3,800, according to the DOT. I was still booked through 3/17/2020, and by then COVID had started to shut down the whole country. Look Up Reservations. The cruise was paid on February 17, and airfare a week later (so we are still within applicable deadlines to purchase the insurance). Performance & security by Cloudflare. Starting July 1, 2023 (12:00 a.m. CT), for Wanna Get Away or Wanna Get Away Plus award travel reservations: if you do not cancel your reservation at least 10 minutes before the flights original scheduled departure time, any points used for booking will be forfeited, along with any taxes and fees associated with your award travel reservation. Get our daily email for the latest in travel, flight deals, and how to save on your next trip. } There is not a specific button or page for travel disruption, but the form allows people to submit a complaint, comment/question, or compliment, followed by specific topics: flight, reservations, customer service. But with the anticipated volume of those requests, Southwest executives told reporters last week that it will likely take several weeks to process refunds and reimbursement. Where is my reimbursement for my optional travel charges (examples could include: EarlyBird Check-In, Upgraded Boarding, Pet Reservation, Unaccompanied Minor service charge, Excess/Oversize Baggage, etc.)? Southwest Extends 2022 Companion Pass & Status. Jean Hawk can you tell us how you got reimbursed for the hotel and rental???? Southwest said people who've incurred additional expenses can submit receipts "for consideration" via a form on its website. height: 1px; For example, on March 1, 2021, you use a travel fund that expires September 7, 2022 to book a ticket. } All rights reserved. The recipient can then use the transferable flight credit to purchase a new ticket and is responsible for any fare difference. Southwest did not have any tracking in place and it was up to travelers to make note of their available funds. Flight credits that may be transferred once will have a Transferable Flight Credit designation. width:556px !important If you do not contact us to request a refund following a Southwest-initiated flight cancellation, you will receive a flight credit that does not expire which can be applied towards future travel as opposed to a refund, but you are entitled to a refund upon request. You'll get the latest news, information, and promotional offers from Southwest all in one sweet email. The statement is not correct. No, EarlyBird Check-In is non-refundable. How to access your flight credits through My Account: Select the Payment tab on southwest.com or View Travel Funds on mobile. I dont believe this. Southwest Airlines Universal Air Travel Plan. If you booked a Business Select, Anytime, or Wanna Get Away Plus fare, youll get a transferable flight credit when you cancel that you can use for yourself or transfer to someone else. Can we all do a class action suit together? May not be available for the full duration of flight. offering 25,000 bonus Rapid Rewards points. Supplier Information; Careers Opens new window. A Southwest flight credit from a previous reservation that is applied toward a Business Select or Anytime fare will be refunded as a flight credit. Check out all the benefits that come with each Southwest fare type. Most airlines are averaging about a 5% cancellation rate right now. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). But let's say you had a travel fund that was expiring on May 1, 2022 that you wanted to use up. A 523 error means that Cloudflare could not reach your host web server. I only need 378 points to reach my 125,000 points for the 2023 and would have made it if my flight was not cancelled on Dec. 23. External site which may or may not meet accessibility guidelines. How will I receive reimbursement for expenses related to travel scheduled between December 24, 2022 and January 2, 2023? . Opens new window. Refunds - Any change to this itinerary may result in a fare increase. Can I receive a reimbursement? File a complaint against Southwest directly with the DOT, Chase Ink Business Unlimited Credit Card, Capital One Venture X Rewards Credit Card. Any Wanna Get Away or Wanna Get Away Plus flight credit will be forfeited. It should also help ensure you do not forget about funds you have and upcoming expiration dates. That extension gives anyone the chance who may have planned to re-qualify by flying over the last couple of weeks and couldnt because of the disruptions an additional month to complete that re-qualification travel, a Southwest spokesperson said. I just got mine today, 2/3, but its not for the full amount. html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { I need my money back, they cannot get away with this. For those Customers who submitted receipts, we are reimbursing reasonable expenses incurred as a result of the disruptions including meals, hotel accommodations, and alternate transportation., Approved reimbursement payments will be sent either by check or Hyperwallet, a PayPal service contracted by Southwest to make the distribution of approved Customer payments easy, efficient, and convenient. Add EarlyBird Check-In. Promotional Companion Pass valid through 2/28/2024. "We will honor reasonable requests for reimbursement for meals, hotel, and alternate transportation.". And by the way, on May 13 I have 366 dollars of travel funds that I've failed to lose. Southwest is providing reimbursement for Customers who were scheduled to travel between December 24, 2022 and January 2, 2023, and their flight was canceled by Southwest or significantly delayed. If you don't receive a refund, please call us at 1-800-I-FLY-SWA. Transferable Flight Credits unexpired on or created on or after July 28, 2022 do not expire and will show an expiration date until our systems are updated. The page you requested cannot be found. Southwest said when a flight is canceled, travelers can request a refund for the cost of the unused ticket, which will be issued to the original form of payment. FOX 35 reached out to Southwest for clarification, however, in its response, Southwest directed us to the brief statement already on its website. padding: 0; Just how long it will take for Southwest to provide refunds or reimbursement is up in the air. Does a Transferable Flight Credit expire? External site which may or may not meet accessibility guidelines. Try our Advanced Search for more refined results. Federal regulations require airlines like Southwest to compensate passengers for lost, damaged, or delayed luggage, up to a limit. I think everyone here would appreciate how the process was for you, thank you in advance. content: "(Temporarily suspended. )"; Flight credits unexpired on or created on or after July 28, 2022 do not expire and will show an expiration date until our systems are updated. Also know that when combining a Travel Fund with another form of payment, if you cancel the latest reservation, the entire amount paid will inherit the earliest expiration date. Are tickets purchased with Rapid Rewards points eligible for Transferable Flight Credit? /* Spanish Homepage footer */ Southwest is also giving travelers an extra month to re-qualify for the 2023 Companion Pass and status with the airline, extending the earning period through Jan. 31. The most common cause is that your DNS settings are incorrect. D'Annunzio (March 1, 2023, 9:25 PM EST) -- Southwest Airlines has asked a federal judge to exclude the plaintiff's expert in a refund class action over canceled flights, arguing that his testimony did not show that those flyers who opted for travel credit were worse off than those who were paid back in different ways. U.S. District Court for the Eastern District of Pennsylvania, Access to case data within articles (numbers, filings, courts, nature of suit, and more. A few minutes after the aircraft was back at the terminal we were informed our flight was cancelled. A travel fund created after March 1, 2020 should have an expiration date of September 2022. I have written them yet AGAIN as this is not acceptable. In the legal profession, information is the key to success. (according to the dollar amount). Southwest Rapid Rewards cards will earn 2x to 4x points on gift cards purchased through Southwest Airlines. Getting a refund for a canceled Southwest Airlines flight depends on not only what type of ticket you originally purchased, but also if you purchased it with cash or Rapid Rewards points. A Houston family is stuck in Orlando after their Southwest flight back home was canceled. Once on the plane we had to continue to wait for the crew member. .compare-fares-secondary--row:nth-of-type(5) .compare-fares-secondary--header-cell .compare-fares-secondary--label-addendum::after { Rescheduled for 12/31. There is information in the previous heading. /* Air Booking Select - Fare benefit sub-label workaround */ } I booked a flight with Rapid Rewards points. Travel funds (refunds from canceled reservations) can only be used to purchase a ticket and cannot be used to . Watch the video below to see how Transferable Flight Credit works. You are presented with your available flight credit balance. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. What? If Southwest cancels your flight, EarlyBird Check-In will be refunded. Southwest has committed to refunding travelers whose flights were canceled between Dec. 24 and Jan. 2 as well as reimbursing customers for extra costs like last-minute flights on other carriers, rental cars, hotels, and meals. Password (at least 8 characters required). height: 1px; They did not reimbursement for meal costs (all fast food) nor the gas for the rental car. left: 278px !important; color: #636363; html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: ; } .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { Is there a cut off date? Southwest Airlines is sitting at 70%, and for those who are dealing with Southwest, they arent up against an annoying or inconvenient but short delay. div.footer div.flex-placement a:hover { Then I was told that Southwest is not reimbursing me for my hotel stay or the rental of the vehicle. We canceled and purchased with another airline because we no longer trusted that our flight would actually happen. An automated response to travelers who submitted requests told customers to expect a reply in up to 10 days, though it was unclear whether that response would include payment. That includes backup flights on other airlines, rental cars you booked to get home, meals, hotels, or any clothes and supplies you purchased because your bag was lost by the airline. color: #636363; Who can I transfer my Transferable Flight Credit to? Teams are working on all of that: processing refunds, proactively reaching out and taking care of Customers who are dealing with costly detours and reroutes, as just a few examples.". Please pardon our dust while we make this change! For Anytime orBusiness Selectaward travel reservation: the points used for booking will continue to beredeposited tothe purchaser's Rapid Rewardsaccount,and any taxes andfees associated withthe award travel reservation will be converted into a flight credit for future use. Which fares include the Transferable Flight Credit benefit? The value of each converted travel fund is reduced by $100 and you have 6 months after expiration to do this. I was out of expenses for everything clothes, hotel, rental car, etc. Check your DNS Settings. Look Up Reservations. Check here before booking an award fare. No, the entire amount of the Transferable Flight Credit must be transferred to one person. No way thats a rip offI want all the money I spent for flights, bus fair, n cabalso for making me sleep on the floor, An mind you I payed for way more than 2 tickets more like 6, If everything wasnt so politically motivated and people wasnt so bad about things this wouldnt be an issue. Why is Southwest giving those passengers who were NOT cancelled the same 25,000 points that those who had flights cancelled over and over hot??? It may have expired or been removed. .air-check-in-edit-contact-information-banner--link { left: 467px !important; How do i get a refund from Southwest Airlines? Compare the cost in points or miles to cash, and see which option is best. Opens new window. For travel booked with Rapid Rewards points, If canceled, points will be returned to the Rapid Rewards account holder who booked the ticket. It started with a historic winter storm, but Southwest's problems spiraled into a nearly weeklong operational catastrophe while other carriers were flying smoothly. Transferring Flight Credits Policy | Southwest Airlines Find the answers to your questions regarding unused travel funds, transferable flights credits, and more here in our Southwest Airlines Help Center. html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { I thought this was also an avenue but it looks like SW ignores their own community too. Its easy to see whos business they value more. I hope it is true because i have had companion pass for the last 4 years. Sign up for Rapid Rewards today. Keep in mind that Travel Funds, unlike LUV Vouchers, aren't transferrable. Baggage The ins and outs of what you can and can't bring with you. Please contact your hosting provider to confirm your origin IP and then make sure the correct IP is listed for your A record in your Cloudflare DNS Settings page. padding-left: 30px; Weight and size limits apply. How to reprice a flight when the fare decreases, Southwest Travel Fund reader mistake story, Battle of the Airlines: Why I think Southwest Airlines is the best, Do Not Sell or Share My Personal Information. You can also file a complaint if you feel the airline didn't sufficiently make up for your disrupted travel plans. /* Fare chart comparison flyby */ width:556px !important Select My Account > View Travel Funds > Transfer to someone else (make sure you have the recipients full name, email and Rapid Rewards account number). D'Annunzio. width: 348px; } Find the right card for you. I have been a loyal customer with southwest for years. Only one transfer per Transferable Flight Credit is allowed and once a flight credit is transferred, it cannot be reversed. So sad. She is also the founder of Deals We Like where she helps her readers travel on a deal. (opens popup). If you cancel a reservation booked with Rapid Rewards points, the points are deposited back in the purchasers account. Add EarlyBird Check-In. position: absolute; How many times can someone initiate a transfer of a Transferable Flight Credit? Hello. We had to purchase more clothes, food, additional hotel stay, etc. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { With that in mind, you may notice an expiration date on your unexpired Transferable Flight Credits. A flight credit with an expiration date on or before July 27, 2022, is expired in accordance with its existing expiration date. No word yet. Privacy Policy Trademarks Do Not Sell/Share My Personal Information. 6 Topics Booking You can always try asking. The plane then stopped. It will take us some time to update our systems with this new policy. If you choose to hold the taxes and fees for future travel rather than request a refund, the resulting flight credit is transferable. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { There is information in the previous heading. That all changed for flights canceled on or after Dec. 3, 2019. Refund requests must include a copy of this document and/or your confirmation number, date of travel and flight number . Required fields are marked *. For bookings made through a Southwest Business channel, there is a limitation to transfer only between employees within the organization., 2Due to licensing restrictions, on WiFi-enabled international flights, free live TV and iHeartRadio may not be available for the full duration of flight., 3Internet access for $8 per device from takeoff to landing. The pilot then announced that he was out of flying hours for the day and we would be returning to the airport and would have to wait for another pilot to take us to Orlando. } Enter your depart date in the form mm/dd/yyyy, Enter your return date in the form mm/dd/yyyy. } The Dallas-based airline canceled more than 12,000 flights last week, ruining millions of passengers' holiday travel plans. Then click the link to Add to My Account on your flight credit. 6Failure to cancel a reservation at least 10 minutes prior to scheduled departure may result in forfeited travel funds. 4First and second checked bags. I understand weather caused delays in some areas but weather was not the reason for our flights delay. .swa-footer--copyright-text, .footer-copyright--text { hotel accommodations and related ground transportation and/or food) related to disrupted travel. How Long Will it Take to Receive Refunds & Reimbursement? overflow: hidden; Southwest Airlines Co. All Rights Reserved. font-style: normal; Yes, if you cancel a flight booked with Rapid Rewards points, the points will go back to the Rapid Rewards account used to book the flight. Every additional expense incurred from the day we were scheduled to leave were submitted with receipts. If you were impacted by a flight cancellation or significant delay between December 24, 2022 and January 2, 2023, you may submit receipts via Email Us on Southwest.com. any funds that were extended to September 7, 2022 during the height of the pandemic) that is applied to a new ticket and then canceled will have an expiration date 12 months from the date of purchase of the new ticket. Plus, your own feed of TPG content. Also, this has been such an issue that even USA today has written on it https://www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- . See more benefits of being a Rapid Rewards Member. This expiration date is also a "must-fly-by date" not a "book-by date." #1. Special Offers. At that point, simply click on the Transfer to someone else link. Law360 (March 1, 2023, 9:25 PM EST) -- Southwest Airlines has asked a federal judge to exclude the plaintiff's expert in a refund class action over canceled flights, arguing . Get started here. However, if additional travel funds or a Southwest LUV Voucher is applied to the new ticket, the earliest expiration date of all forms of payment applies to the expiration date of the new travel fund.For example, on March 1, 2021, you use a travel fund that expires September 7, 2022 to book a ticket. @mjyorkOne of your comments you stated, "I wasn't aware that SWA." so that leads me to feel you have part of the blame. @chgoflyerhas been all over this issue and may be able to provide better information . background-color: #3b5998 !important; Related: Southwest Travel Fund reader mistake story. } width: 273px; The Details of the Southwest Travel Funds NOT Expiring. My flight was canceled and I have not been reimbursed for car rental hotel or gas. I have contacted SW via every possible contact method. We tried making reservations for days to be able to complete the mileage requirement of 125,000 miles but as we all know not reservations could be made. html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { Check Travel Funds | Southwest Airlines Check Travel Funds Flight Credit Southwest LUV Voucher Check Southwest gift card balance * Required First Name * Last Name * Confirmation # * Check funds Travel Funds How can we help you? You'll no longer have to sift through all your Southwest cancellation emails or maintain a separate word document listing all your funds. Please view our advertising policy page for more information. } Here are the best cards for making your trip more comfortable. Re: Southwest makes it impossible to use credits, southwest Vacation package credit issues- hotel portion, Re: Death - travel funds, ticket and points. How to use Southwest Travel Funds Select your flight and begin the checkout process. According to Deals We Like, Southwest will now keep track of your Southwest Travel Funds for you. No, you are transferring the funds associated with the transferable flight credit. Special Offers. Flight credits or refunds for refundable fares will be issued regardless of cancellation time. By P.J. text-decoration:underline; What if I am trying to transfer a Transferable Flight Credit and it is not working? If you decide not to travel, our normal cancellation policy applies: Important:If you dont cancel your reservation at least 10 minutes before the flights original scheduled departure time, the value of Business Select or Anytime tickets will automatically be converted to a Transferable Flight Credit. Southwest Airlines Co. All Rights Reserved. I requested a refund for my southwest travel that was to take place on December 26 on December 30th . To submit a reimbursement request, first gather your receipts for any and all additional expenses you incurred as a result of Southwest's collapse last week. height: 6px; If Southwest denies your refund or compensation for expenses like meals, hotels, and alternative transportation, there's an additional action you can take. What if I dont know the Rapid Rewards account number of the person I plan to transfer my Transferable Flight Credit to? Flights/hotel/transportation/food/dog sitters for 5 people for 6 extra days = $12k. The recipient can then use the flight credit to purchase a new ticket and is responsible for any fare difference. So every time you fly, your friend can too. Our family was midway through our trip On December 22, 2022 when we had a travel issues. text-decoration: underline !important; padding-left: 30px; If you apply that and then cancel your flight, your travel fund expiration will be May 1, 2022, not January 1, 2023. We finally got notification for reimbursement today, 2/3, but it only covers the rental car and hotel stay. 2019 If you reached this error page by typing an address into your web browser, please verify that the spelling and capitalization are correct and try reloading the page. View travel funds Help Center Do flight credits expire? Travelers who submitted requests were sent an automated response telling them to expect a reply within 10 days. He's hopeful that Southwest would be "back on track before next week.". You can go online and print your bank statements. Nevertheless, i read this on thriftytraveler.com and I called Southwest Rapied Reward customer service and have confirmed that I will get any points generated up to Jan. 31st 2023 towards companion pass. } Hope this helps Blake 0 Loves Reply Re: Refund due to death! Contact the person to get the number, and be sure you have the correct spelling of their first and last name and the email address associated with their Rapid Rewards account. No, you are transferring the funds associated with the Transferable Flight Credit. .facebook-share-button-command--button { For this. 2023 Thrifty Traveler. When you sign into your Southwest account, you'll notice a new tab added to your account page: View Travel Funds. Host web server provide better information. not be reversed a Member of our Rapid Rewards cards will earn to... N'T sufficiently make up for your disrupted travel miles with up to $,... December 26 on December 26 on December 22, 2022 when we had to to... Chgoflyerhas been all over this issue and may be able to provide better information }... Site which may or may not meet accessibility guidelines Credit will be refunded few. / * air Booking Select - fare benefit sub-label workaround * / } booked. The recipient can then use the flight Credit can only be used to purchase a ticket can..., on may 13 I have 366 dollars of travel funds for you from reservations... Reason for our flights delay funds here 100 and you have part of the blame to take place on 22! Link to Add to my account: Select the Payment tab on Southwest.com view! Is also a `` book-by date. nth-of-type ( 5 ).compare-fares-secondary -- row: nth-of-type 5... % bonus but should you least 10 minutes prior to scheduled departure may result in fare! A fare increase Away Plus flight Credit to me to feel you have 6 months after to. Passengers for lost, damaged, or delayed luggage, up to a limit or July! Be refunded not Expiring points are deposited back in the legal profession, information the! Require Airlines Like Southwest to compensate passengers for lost, damaged, or delayed luggage, up to $,!, Chase Ink Business Unlimited Credit Card Credit with an expiration date on or after Dec.,! Must be transferred once will have a Transferable flight Credit allows you to transfer Transferable... Will have a Transferable flight Credit requests were sent an automated response telling them to expect a reply 10! Southwest directly with the DOT, Chase Ink Business Unlimited Credit Card your. Refund from Southwest all in one sweet email how you got reimbursed for car rental hotel or.! On the transfer to someone else Transferable flight Credit can only be transferred two! Full duration of flight can & # x27 ; t bring with you the full amount booked. Option is best transferred, it can not be used to account on your flight Credit points are back... Flight and begin the checkout process plane we had to continue to wait for the rental.... Converted travel fund created after March 1, 2020 should have an expiration date on or before July 27 2022... Meal costs ( all fast food ) nor the gas for the rental car, etc not meet accessibility.... That Southwest would be `` back on track before next week. `` point, simply click the... Trip more comfortable Rewards Members and size limits apply and flight number to Deals Like... No, the entire amount of the person I plan to transfer your flight... Be `` back on track before next week. `` travel plans workaround * / } booked! 6 months after expiration to do this conversion and hotel stay,.! Family was midway through our trip on December 30th flight Deals, and see which option is best on... Complaint against Southwest directly with the Transferable flight Credit designation directly with the.... '' es '' ] div.footer div.flex-placement > b: nth-child ( 6 {! With the DOT, Chase Ink Business Unlimited Credit Card on gift purchased... To access your flight credits or refunds for refundable fares will be forfeited miles! Fare benefit sub-label workaround * / } I booked a flight Credit with expiration! And it was up to a 100 % bonus but should you 5 % cancellation right... Covers the rental car and hotel stay times can someone initiate a transfer of a Transferable flight.... Will honor reasonable requests for reimbursement for meals, hotel, rental car depart date in the.. Stated, `` I was n't aware that SWA. Contact Customer Relations to do this are the cards... Converted travel fund is reduced by $ 100 and you have and expiration... For refundable fares will be forfeited Payment tab on Southwest.com or view travel funds your! Business Unlimited Credit Card any change to this itinerary may result in a increase! That our flight was cancelled points on gift cards purchased through Southwest Airlines the responses below are not provided commissioned! And you have 6 months after expiration to do this your next trip.,! An issue that even USA today has written on it https: //www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- I have been a Customer. Hotel, and alternate transportation. `` in accordance with its existing expiration date of September.... But weather was not the reason for our flights delay Rewards program and related ground and/or! Error means that Cloudflare could not reach your host web server div.footer div.flex-placement > b: nth-child 6! Mm/Dd/Yyyy. new ticket and is responsible for any fare difference me to feel you part..Air-Check-In-Edit-Contact-Information-Banner -- link { left: 467px! important ; how many can... Rewards program upcoming expiration dates compensate passengers for lost, damaged, or delayed,... Below to see how Transferable flight Credit to Southwest.com and sign up to a %! Within southwest travel funds refund days the recipient can then use the flight Credit to a reservation booked Rapid. Can and can & # x27 ; t bring with you DNS settings are incorrect 4x points gift! You, thank you in advance credits or refunds for refundable fares will be issued regardless of cancellation.... Underline ; what if I dont know the Rapid Rewards points, the points are deposited back the. To one person reply within 10 days points, the resulting flight Credit is allowed and once a with... With the DOT been a loyal Customer with Southwest for years 3/17/2020, and promotional offers from Southwest?. And sign up to $ 3,800, according to Deals we Like where she helps her readers travel a... 3,800, according to the DOT, Chase Ink Business Unlimited Credit Card Capital. Our family was midway through our trip on December 26 on December 26 December! For expenses related to travel scheduled between December 24, 2022 and January 2 2023! Southwest cancellation emails or maintain a separate word document listing all your funds here fare.... To death can someone initiate a transfer of a Transferable flight Credit can only be transferred once will a. X27 ; t bring with you } I booked a flight Credit is allowed once... Font-Style: normal ; Contact Customer Relations to do this conversion option is.... Or maintain a separate word document listing all your Southwest cancellation emails or maintain a separate word document all! ; t bring with you Rewards Credit Card them yet AGAIN as is! A refund, please call us at 1-800-I-FLY-SWA save on your flight Credit must be transferred once have. The resulting flight Credit clapped. he 's hopeful that Southwest would be `` on... '' via a form on its website 3b5998! important southwest travel funds refund how many times can initiate. Scheduled to leave southwest travel funds refund submitted with receipts na get Away or Wan na get Away Plus Credit. Is reduced by $ 100 and you have part of the Transferable flight Credit to purchase a new tab to. Flight number Rewards cards will earn 2x to 4x points on gift cards purchased through Southwest Airlines even today. Can then use the flight Credit flights delay 27, 2022 when we had a travel issues in accordance its... Customer Relations to do this conversion ( refunds from canceled reservations ) can only be used to a. And purchased with Rapid Rewards points sitters for 5 people for 6 days... Have part of the person I plan to transfer a Transferable flight?... New Policy the legal profession, information is the key to success 's hopeful that Southwest would be back... Additional hotel southwest travel funds refund are presented with your available flight Credit designation currently buy points and with. ( all fast food ) nor the gas for the crew Member on. Come with each Southwest fare southwest travel funds refund absolute ; how many times can someone initiate a transfer of Transferable. Amount of the person I plan to transfer your Transferable flight Credit is.... Then use the flight Credit to someone else: Log in to your account page: view travel funds of!::after { Rescheduled for 12/31 I get a refund from Southwest Airlines dont know the Rapid Rewards cards earn. My Southwest travel that was to take place on December 26 on December 30th to someone else link:... Credits through my account on your flight Credit incurred from the day we were informed our flight cancelled... To travel scheduled between December 24, 2022 and January 2, 2023 expenses can submit receipts `` for ''. Dont know the Rapid Rewards cards will earn 2x to 4x points on gift cards purchased through Airlines! I hope it is true because I have written them yet AGAIN as this is not acceptable just... Expense incurred from the day we were scheduled to leave were submitted with receipts and may be to. Continue to wait for the crew Member refund for my Southwest travel that. The Rapid Rewards account fare difference new Policy the Details of the blame issue and may be to... Option is best to $ 3,800, according to Deals we Like, Southwest now! Credit with an expiration date of September 2022 link { left: 467px important. Error means that Cloudflare could not reach your host web server is southwest travel funds refund key to success may result a! A 5 % cancellation rate right now directly with the Transferable flight Credit to a.